CMP Course Catalogue - Course Outlines

"Business Alignment"

Core Educational Area: Business Development
Course type: Skill Building
Accredited Educational Partner: FUSION Consulting
Designed for: Executives and managers involved in business planning
Delivery Format: 2-day workshop, self study
Time Required: 40 hours
Cost: $1,500
CMP Credit: 1.0
CE Credit: TBA
Languages: English, French

COURSE OVERVIEW:
The ‘Business Alignment’ program is a two day ‘business assessment and directional setting intervention’ for business leaders. Included in this program is an ‘Organizational Alignment survey’ that evaluates the ‘7 challenges’ that face organizations today, all of which need to be part of your strategic planning.

Business Analysis
Before anything else in creating strategic direction, there must be a complete analysis of your present (and future) environment. In this area, we evaluate the following critical areas for your business operation:

• Who are your business stakeholder & their ‘needs & wants’? - Market segmentation & client profiling
• Evaluation of your competitors ‘best practices’
• Assessment of your internal business operations
• Consideration of the present environment
• Development of your core competencies (utilizing the ‘hedgehog concept’ – from ‘Good to Great’)

Setting Course Direction
Once the business analysis is complete, we can now build your practice foundational directions (Mission / Values / Business Success Indicators). We will also consider the criterion for a business vision and begin the development of one for your business. After completing the foundation areas and the vision, we will then create the ‘unique value proposition’ for your business operation. Finally, we are in a position of evaluating the priorities for the next year, which brings together the ‘business plan’ for the upcoming year.

Aligning your Business Processes, Roles, Structures and Systems
The third element in our program will be to examine how ‘aligned’ the present business processes, roles and structure are within your operation. We will evaluate the ‘critical things that must be automatic’, from a business discipline perspective.

Engaging Your Team Members
What is ‘engagement’? How do you go about ‘engaging your team members’ and implementing your business plan. These are the key elements that we will be discovering and building upon in this section.

Building an Implementation Plan
Finally, now that we have all the elements complete in the ‘alignment process’, we need to carefully consider the best way to put the plan in operation. We will consider how to ‘lead change’ within your organization and to introduce and keep the momentum moving forward in building a business operation that has sustainable growth.

EXPECTED OUTCOMES:
Outcomes from this program will include:

• A complete environmental assessment of your present operation and the market you are in
• Development of your business ‘value proposition’ / business mission & values / Key Result Areas / a Vision for your business & Goals and Action plans for the upcoming year
• An evaluation of ‘how you do things today’ and what processes, structures & systems need to change to ‘align’ with you direction
• Creation of ‘best practices’ and business disciplines that will enable your business to reach your Vision
• A clear process for ‘engaging’ your team members and implementing the business plan